Shipping.

We deliver Australia-wide. Because our gifts are prepared quickly, orders are often dispatched within a few business hours of being received, and you will receive tracking as soon as yours is on its way. Every gift is beautifully presented, and when it is sent directly to a recipient, there is never any pricing included.

Cancellation or change of mind.

Our gifts may be dispatched within a few business hours of your order being received, so if you need to change or cancel, please email us immediately at hello@theconsideredgift.com.au (business days, 9am to 5pm AEST).

Orders cannot be amended or cancelled once they have been dispatched and are with our couriers for delivery.

Edits that contain personalised items cannot be returned, as they are customised to your specifications.

Replacements and refunds.

If a replacement item needs to be sent, shipping charges will apply. Where a refund is provided, it will be less the cost of shipping on the original order. Please allow 2 to 3 business days for the funds to reappear in your account.

If anything is not quite right, just reach out. We want every gift to be loved.